Recycle for Norfolk Privacy Policy

The Recycle for Norfolk website is managed by the Norfolk Waste Partnership (NWP).

This privacy policy sets out how the NWP uses and protects any information that you give Recycle for Norfolk when you use this website.

The NWP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

The Norfolk Waste Partnership may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Contact information, including email address
  • Other information relevant to customer surveys and/or offers

We use Google Analytics which anonymously tracks things like numbers of visits/visitors/page views to our website, popular pages, customer journeys and what browser or device people are using. It does not collect any personal information about the individual user. This enables us to monitor the performance of the website, ensure it can be used by everybody, and to deliver relevant and timely information to users.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • We may use the information to customise the website according to your interests

E-MAIL

We respect the privacy of personal email accounts and we store your email addresses securely. We will not send you unwanted junk mail and your details will not be passed to ANY organisation beyond the Norfolk Waste Partnership without your explicit permission. From time to time we may use email to keep you updated with news about special offers, as well as anything you show an interest in, either online or through other contact with the Norfolk Waste Partnership. If you do not want to be kept informed in this way, please let us know.

DISCLOSURE OF INFORMATION

The Norfolk Waste Partnership complies with the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. People within the Norfolk Waste Partnership and those working for agents or contractors of the NWP have a responsibility to keep your information confidential and will only use it to offer products and services on behalf of the Norfolk Waste Partnership. The personal details that we use to provide or promote our products and services as well as any information taken from you while you are using this website, will NOT be passed to ANY organisation beyond the NWP to be used for marketing purposes. Your details may sometimes be shared with NWP contractors or agents in order to provide you with NWP products and services you have requested, but we will make this clear to you in the relevant terms and conditions we give you when you order. We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests, to operate our systems properly or to protect our users and ourselves.

CONSENT

By using Recycle for Norfolk, you agree that we may collect and use information as described in this policy. We will always make clear how we do this, and allow you to tell us whether and to whom your information may be disclosed.

LINKS TO OTHER WEBSITES

Recycle for Norfolk may contain links to enable you to visit other websites of interest easily. This privacy policy applies only to our site. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

We collect information directly from you anonymously through our use of “cookies”.

Most websites use cookies in order to work efficiently and they help us understand how visitors use our website, so we can develop and improve its design, layout, content and function.

Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website, for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you from your last visit.
We also use cookies to store your personal registration information when you log in so you do not have to provide it again on subsequent visits.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies, but most web browsers automatically accept them so you will need to change your browser settings if you wish to decline them. However, please note that this will prevent our website, as well as most others that you visit, from working fully.